All transactions take place on a stock exchange outside of Nexa Level X. Nexa Level X is not a member of the NFA and is not subject to the regulatory oversight or examinations of the NFA.
71% of retail client accounts lose money when trading investment services. You can lose money quickly due to leverage. Make sure you understand how this product works and consider whether you can afford to take the high risk of losing your money.

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71% of retail client accounts lose money when trading investment services. You can lose money quickly due to leverage. Make sure you understand how this product works and consider whether you can afford to take the high risk of losing your money.

General policy

Nexa Level X provides access to digital services and trading-related solutions. Due to the nature of these services, refunds are not granted automatically.

By completing the purchase and activating the service, the customer acknowledges that access to digital content, tools, or trading-related services begins immediately.

Eligibility for refunds

Refund requests may be considered only in exceptional cases, such as:

  • duplicate payment,

  • technical error resulting in incorrect billing,

  • service not being activated due to a verified technical issue on our side.

Refunds are not available for:

  • losses incurred through trading activities,

  • profits or losses resulting from market movements,

  • services that have already been activated or used,

  • fees related to executed trades or account activity.

Refund request process

Refund requests must be submitted in writing to office@nexalevelx.com from the registered email address.

The request must include:

  • full name,

  • registered email address,

  • transaction ID or payment reference,

  • brief explanation of the request.

Each request is reviewed individually. Nexa Level X reserves the right to approve or reject refund requests at its sole discretion.

Processing time

If a refund is approved, it will be processed using the original payment method within 14 business days, depending on the payment provider and banking institution.

How We Trade

What We Trade

Legal

Nexa Level X is not regulated by any regulatory authority of the European Union, as it does not hold a license.
Our goal is to create a space for young and ambitious traders where you can benefit from their knowledge and experience through Copy Trading.

Nexa Level X provides an execution-only service. The information on this site does not contain (and should not be construed as containing) investment advice, investment recommendations, or an offer or solicitation to engage in any financial instrument transaction. Nexa Level X assumes no responsibility for any use that may be made of such comments or for any resulting consequences.

The information on this site is not directed at residents of the United States and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

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